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Engage.
Acquire.
Retain.
All-in-one customer engagement platform that uses
automation, personalisation and analytics that captivate,
convert and keep customers coming back for more.
Automate your marketing to
drive results on autopilot
Marketing
Set up automated campaigns that send targeted deals straight to your prospects’ inboxes and phones
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Chatbot
Deliver personalised shopping experiences and expert support with our smart chatbot
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RTO Suite
Keep customers informed with order tracking updates, convert COD orders to prepaid and more
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Click-to-WhatsApp Ads
Run Click-to-WhatsApp ads effortlessly with our user-friendly platform
Know moreMaximise your potential at every step
-
40% more orders
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20% boost in brand recall
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4x ROAS
Learn how to onboard
- Frequently asked questions
Shiprocket Engage 360 is an all-in-one communication and customer engagement platform that helps eCommerce businesses acquire customers, convert sales, drive repeat orders, and grow revenue through features like automated chat journeys, personalised marketing messages, a powerful chatbot for customer care and more.
Yes, Shiprocket Engage 360 provides analytics that give insights into campaign effectiveness, customer engagement, and conversion rates, enabling you to optimise your marketing strategies for maximum impact and ROI.
Shiprocket Engage 360 is designed with user-friendliness in mind, so you don’t need advanced technical expertise to use it effectively. Our platform offers intuitive interfaces, easy-to-use tools, and comprehensive documentation to help you get started quickly. Additionally, our support team is available to provide assistance and guidance whenever you need it.
Shiprocket Engage 360 prioritises the security and privacy of customer data. Our platform adheres to industry best practices for data security and encryption, ensuring that your customers’ information remains safe and protected at all times.