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How Ugees boosted their delivery percentage by 10% in just a quarter

Ugees is a rising direct-to-consumer (D2C) brand specialising in hygiene products. The brand provides premium-quality, eco-friendly liquid wash for undergarments, featuring a disinfectant formula. Their products are designed for ease of use and are gentle on both skin and fabric.

Product Used

  • Shiprocket Core
  • Shiprocket Fulfillment

North India

D2C brand

  • 2+

    Years of association

  • 17,000+

    Products shipped

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Ugees

Initial challenges

  • Limited understanding of logistics
  • Difficulty in managing increased stock
  • Uploading orders manually was time-consuming
  • Delays in order pickup and delivery

Solutions by Shiprocket

  • Shiprocket CORE to choose the best courier partner based on ratings and performance
  • Shiprocket Fulfillment for better inventory management and faster order deliveries
  • One-click channel integration helped save time and manage orders better

Outcomes

  • Improvement in delivery percentage by 10% in a quarter
  • 4% reduction in operations costs
  • Increased order pickup TAT adherence from 93% to 98%
  • Reduced shipping cost and delivery time

Brand Speak 

Shiprocket has helped us increase brand value by taking complete responsibility for our logistics with their warehousing solution. This has not only increased the buyer NPS by reducing the TAT but reduced the cost of operations by 4% as well. We are delighted to work with Shiprocket to grow together mutually.

Samiksha Yadav – Co-Founder

Rahul Tyagi – Co-Founder

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