Walmart Fast Shipping Explained: Quick, & Reliable

Quick and reliable shipping plays a vital role in customer satisfaction. One of the largest retail giants, Walmart, understands this need and has introduced Walmart Fast Shipping to streamline the delivery experience for you and your customers. Offering expedited shipping options like OneDay Delivery and TwoDay Delivery, Walmart ensures that buyers receive their orders quickly and at no additional cost. Walmart’s fast shipping program helps you meet customer expectations, reducing wait times and enhancing the shopping experience. This program boosts customer satisfaction and lets you stay competitive in today’s fast-paced market.

Walmart’s Fast Shipping Program

Walmart’s fast shipping program enables your business to offer customers expedited delivery. Three options are available: OneDay delivery, TwoDay delivery, and ThreeDay delivery. Though you must meet qualification criteria to enable OneDay and TwoDay delivery options, the ThreeDay option requires no approval. OneDay, TwoDay, and ThreeDay delivery are all great ways to stand out on Walmart Marketplace, offer free and fast delivery to your customers, and enhance the overall customer experience. Walmart’s fast shipping program increases your product visibility, helps you attract more customers, and offers regional flexibility through Shipping Templates.

When you offer expedited delivery with Walmart, you can convert 21% better as compared to when you don’t provide fast delivery. 

How To Get Walmart Fast Shipping Tags

Walmart’s fast shipping or Smart Tags can help you boost product visibility and sales. Machine learning algorithms apply these shipping tags. It means you don’t have to manually add or remove them from your items. Fast shipping tags, like 2-day or 3-day delivery, are applied only to eligible items. For a product to become eligible, you must be delivering that item within five days or less. If a 2-day shipping tag is attached to a product, it will be delivered within two business days. 

Walmart looks at some seller metrics before they grant you access to Smart Tags.

You can sign up and request access to join Walmart’s Smart Tags program. It’s easy, and requires a few steps.

• Request access to join the Smart Tags program in the Seller Center. However, it’s important to note that you must agree to an addendum – Retailer Authorisation: Managed Services Smart Tags for Expedited Shipping Programs.
• Once you have submitted your request to join, Walmart will activate Smart Tags for your seller account quickly. You can check your email to see that Walmart has granted you access to Smart Tags.

Walmart Seller Performance Standards

If you are a seller on Walmart Marketplace, you must meet several performance standards.

• Your order defect rate (ODR) should be less than 2%.

The order defect rate refers to the number of orders with a defect divided by the total number of orders in the same period. Your 90-day order defect rate is calculated based on orders completed 120 to 30 days ago, excluding those still within the return window. You can calculate ODR over any historical order period. However, it’ll still be shown for a 14-day and 90-day period. Both of these are updated on the first and 15th of every month. Though there may be multiple issues in the same order, it’s only counted as one defect for calculating ODR.

Walmart recommends addressing order defects if your ODR is between 2% and 6%. If it’s higher than 6%, focus on improving metrics to avoid suspension.

Your seller performance is evaluated based on the last three months if you have 50 or more transactions in the previous 120 days. However, if you have been selling on the online marketplace for more than 120 days and have less than 50 transactions, your seller performance is evaluated based on the last 12-month period. 

• Your on-time shipment rate should be more than 95% in 14 days.

The on-time shipment rate refers to the percentage of orders you have delivered on or before the expected delivery date (EDD). If an order contains multiple shipments, you must deliver them in their entirety by the EDD. You must provide Walmart with an order shipping confirmation and valid tracking information. Once Walmart receives this information, it notifies the customer. 

• Your valid tracking rate should be greater than 95% in 14 days.

Valid tracking rate refers to the percentage of orders with valid tracking information and delivery scans on or before the EDD. 

You can track your performance directly in Seller Center from the Seller Scorecard and the Fulfillment tabs under ‘Performance’. Walmart’s Partner Performance team regularly monitors seller performance. They particularly monitor sellers who do not comply with the order defect rate performance standard and will notify them if they are not compliant.

If your seller performance falls below these pre-established standards, your account may be temporarily blocked or suspended. However, you will receive at least one warning before Walmart takes any action. You’ll also be given 21 days to improve your performance. Moreover, your account will not be suspended until it has been live for 120 days on the online marketplace. 

Here are some tips from Waalmart to improve your seller performance.

• Provide correct shipping and tracking information for all orders.
• The product descriptions should be easy to read and understand, accurate, and up-to-date.
• Add a valid customer support phone number, email address, and business hours to Seller Central.
• Pack your orders carefully to avoid any damage to products.
• Regularly review your Seller Scorecard so you’re aware of your performance metrics.
• Ensure all orders are shipped and delivered by their estimated dates.
• Keep your customers in mind when developing your shipping strategy, particularly those related to refunds, exchanges, order cancellations, refunds, etc. 

Fast Shipping Option for your ECommerce Business: ShiprocketX

ShiprocketX is an end-to-end cross-border solution that helps you grow your business globally. With a widespread courier network spanning more than 220 global regions, you can ship from anywhere in India to major countries like Australia, the UK, the USA, Canada, Singapore, the UAE, and more. It simplifies and streamlines the entire process of international shipping with a comprehensive suite of features. You can leverage the following functionalities and more with affordable shipping costs. 

• Multiple shipping methods
• Hassle-free customs clearance
• Automated workflows for quick order processing and international deliveries 
• Dedicated account manager and cross-border expert
• Real-time updates to keep your customers informed
• Customisable order tracking page to build brand loyalty
• Insightful analytics dashboard to review your shipping metrics

Conclusion

Walmart’s fast shipping program offers speed and convenience to both sellers and customers as an essential aspect of modern retail. It reflects Walmart’s commitment to staying competitive in eCommerce by offering consumers quick, reliable deliveries. It enhances product visibility and builds customer loyalty through fast, reliable fulfillment. As customer expectations continue to shift towards speed and efficiency, Walmart Fast Shipping is set to play an increasingly significant role in shaping the future of online shopping. Whether you’re a buyer or a seller, Walmart’s fast shipping solutions offer a seamless, valuable experience that meets today’s high standards for rapid fulfillment.