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Delivering shipments on time is one of the main aspects of eCommerce services. With online e-commerce businesses on the rise, courier service companies have also seen a sudden increase in their numbers.
Every business owner is searching for a good delivery service to deliver its products at reasonable rates. However, with so many delivery services in India, it is hard to pick a reasonable logistics service.
India has currently seen a rise in online e-commerce services. With websites like Amazon, Myntra, and Flipkart gaining popularity and recognition, it is also important to look at some of the best pickup and delivery services in India that will fit your requirements well. Here, we will explore the top pick-up and delivery service carriers to grow your D2C business.
Picking a courier service for an e-commerce business is one of the toughest things business owners must do. The key to choosing the right company depends on the requirements of every company, delivery rate, and budget. Finding a perfect pickup and delivery solution can get tricky; in most cases, the hit-and-trial method is the best way to get the right service. However, a little knowledge or no knowledge in the field can make it hard for you to pick out a service. Here are some factors to consider when choosing the best courier service in India.
Here is a list of top courier services in India for online D2C sellers:
FedEx built its reputation in global logistics before entering the Indian market to support online businesses with efficient shipping solutions. It’s known as one of the top couriers in India for eCommerce, capable of handling a wide variety of items, including heavy, fragile, and valuable products.
FedEx is a preferred choice for both international and domestic shipments. This is possible due to the FedEx Shipping API, which connects online stores to key services like FedEx Ground, FedEx Freight, and FedEx Express. The FedEx API documentation simplifies return management, shippingcreation, and performance tracking.
With FedEx, you will get an excellent delivery service at fairly competitive prices. They help businesses with door-to-door pickup and delivery services across India’s key cities.
DTDC (Desk to Desk Courier and Cargo) Express Limited is the Indian branch of a major global logistics company. DTDC helps eCommerce businesses by customising deliveries based on customer preferences. They offer services like cash on delivery (COD), bulk shipping, heavyweight shipping, and express delivery.
DTDC provides delivery options within the same city and across different states to help businesses fulfill orders efficiently. The DTDC API allows businesses to access shipping rates, check estimated delivery dates, receive order tracking notifications, and generate AWBs instantly. DTDC serves over 10,000 pin codes across India and operates in 240 other countries. This helps businesses maximise their shipping reach.
Get an instant quote with our DTDC shipping rate calculator!
Established in 2009 as a division of Flipkart, Ekart Logistics has emerged as a significant player in India’s courier service sector. With a wide-reaching network spanning over 14,000 pin codes nationwide, Ekart offers comprehensive supply chain and fulfillment services tailored to the needs of businesses and customers.
Through the Ekart Logistics API, online businesses can seamlessly integrate with various eCommerce platforms and storefronts. This integration enables them to offer diverse payment options to customers, including Cash-on-Delivery (COD), UPI, wallets, and net banking. Ekart’s tracking API facilitates the smooth exchange of order-tracking information between systems, providing real-time updates on order statuses for customers throughout the delivery process.
Get an instant quote with our Ekart shipping rate calculator!
Xpressbees is a top logistics company in India. They focus on picking up and delivering packages for many different customers. They serve over 1,000 clients, including big names like Paytm, Meesho, and Snapdeal. Their clients come from various fields like finance, online shopping, and more.
One big advantage of Xpressbees is their widespread reach in India. They operate in over 3,000 cities and towns. This means they can deliver packages to even faraway places. With such an expansive network, they handle around 3 million orders every day. This makes them one of India’s best logistics companies.
Get an instant quote with our Xpressbees shipping rate calculator!
Amazon ATS is the transportation service of Amazon used widely by online sellers across India. It reaches over 14,500 pin codes and offers various delivery choices like same-day, next-day, two-day, and standard delivery, providing customers flexibility.
Starting in 2015, Amazon’s direct-to-customer logistics aimed to enhance shipping for existing Amazon customers. However, they initially encountered challenges in externalisation. Sellers lacked a portal to manage shipments and faced fake NDRs and high RTO rates. To improve its services, Amazon invested about 400 crores in its Indian logistics arm and introduced OTP-based delivery to customers.
Get an instant quote with our Amazon shipping rate calculator!
Aramex is known worldwide for its excellent courier delivery services for businesses and individuals. It currently delivers to 3200 pin codes across India.
Aramex offers a reliable option for fast-growing eCommerce companies. It has modern warehouses, inventory management, useful insights, and live order tracking.
Aramex’s customer care is available 24/7 to help with any questions or problems. In India, Aramex is one of the top choices for pickup and delivery services for eCommerce businesses. The Aramex App lets customers track deliveries, monitor shipments, and manage their accounts, addresses, and delivery details.
Get an instant quote for international shipment with our Aramex shipping rate calculator!
DHL (Dalsey, Hillblom, and Lynn) is India’s major international courier service, especially for eCommerce. It covers over 26,000 pin codes across the country. DHL works to reduce waste and minimise its environmental impact. It also offers shipping insurance for all outbound parcels. DHL operates in more than 220 countries and territories worldwide.
In India, DHL is a leading name in the courier service sector, offering services at reasonable prices. DHL’s extensive network of distribution centers helps optimise supply chain solutions, improving order fulfillment within India and globally. They offer same-day and next-day Delivery services for urgent packages.
Ecom Express serves over 27,000 pin codes across India, making it a popular choice for eCommerce businesses dealing with valuable items like jewellery. They provide additional security and surveillance services during storage and transit.
Ecom Express is a well-established name in the industry. It is perfect for small businesses looking to manage their own deliveries. They offer competitive courier rates and deliver reliable logistics solutions powered by technology for small and large eCommerce companies.
Their services include express delivery, quality checks at the doorstep for returned items, and a 72-hour delivery promise.
Ecom Express has 4.5 million square feet of storage space across more than 2,700 cities in India. They also offer a ‘Try and Buy’ option, a valuable feature for eCommerce brands.
Get an instant quote with our Ecom Express shipping rate calculator!
Blue Dart is one of the best logistics services in India.
Blue Dart has been a trusted global courier service since 1983, widely chosen by online businesses. They offer diverse payment packages bundling various services. It has coverage across over 35,000 pin codes in India and is present in 220+ countries worldwide.
Their services encompass COD delivery, automated proof-of-delivery, weather-resistant packaging, express delivery, and time-slot-based delivery. The Blue Dart Tracking API empowers eCommerce companies with live order tracking, closely monitoring order statuses, delivery issues, and product returns.
Get an instant quote with our Blue Dart shipping rate calculator!
India Post has been recognised as the leading courier delivery service in the country for many years. India’s national postal service boasts over 160 years of experience in delivering mail and various goods nationwide.
Recently, India Post has rolled out specialised services tailored to meet the needs of eCommerce businesses. These services encompass warehousing, storage, distribution, both Less Than Truckload (LTL) and Full Truckload (FTL) shipping options, expedited delivery, and real-time package tracking.
Moreover, India Post now offers Cash on Delivery (COD) for online orders, albeit with a nominal tax applied to such shipments. Customers are advised to review the tax percentage applicable to different orders, which can be found on the India Post website.
Get an instant quote for international speed post with our India post shipping rate calculator!
Smartr Logistics has emerged as one of the newest players in the industry, boasting a wide-reaching network encompassing over 2500 pin codes, serving a diverse clientele across 85 cities. With a growing customer base of more than 1800 satisfied clients, even amidst the challenges of the second lockdown, Smartr Logistics has demonstrated consistent expansion. Their clientele includes businesses spanning B2B, B2C/eCommerce, BFSI, among others. Smartr Logistics has a reputation for providing superior services and ensuring timely deliveries, establishing itself as a reliable choice in logistics.
Swift is a modern courier service in India that uses data to make deliveries faster and easier. It’s trusted by over 10,000 businesses for efficient logistics. It reaches over 29,000 pin codes across India, ensuring hassle-free shipping. With warehouses in 10+ cities, it offers 2-day delivery. Using Swift’s fraud detection system, businesses can reduce returns by 30%. Swift also provides tools like COD order verification, address validation, branded tracking pages, and early COD remittance to improve shipping and customer satisfaction.
Shiprocket is a service catering to sellers in the eCommerce market, offering comprehensive logistics solutions and automated tools. Shiprocket is a platform designed to simplify your shipping process and satisfy your customers. When you sign up for Shiprocket, you can access tools and features that streamline shipping tasks. You’ll receive estimated delivery dates for your orders and can track them easily. Joining Shiprocket connects you with a community of over 211,000 happy sellers who trust the service.
Fulfilling 117,000 orders monthly, Shiprocket offers fast shipping options, including next-day delivery. Shiprocket seamlessly integrates with your website to provide cost-effective delivery options, facilitating expanding shipping services across a wide geographical area. With dedicated support and easy management of multiple sales channels, Shiprocket empowers you to grow your business effortlessly while providing top-notch customer service.
In India’s evolving landscape of courier services in 2024, selecting the right provider is vital for businesses striving to meet customer demands efficiently. With many options available, selecting the right courier service is paramount for businesses aiming to stay competitive in the eCommerce market. By partnering with reputable courier companies and leveraging advanced technology, businesses can streamline their logistics operations and ensure timely delivery of orders. Furthermore, seamless integration with websites and user-friendly platforms facilitates efficient shipping processes, ultimately enhancing customer satisfaction and loyalty. Looking ahead, businesses that prioritise reliability, efficiency, and customer-centricity in their choice of courier service will be better positioned to thrive in the dynamic landscape of India’s eCommerce sector.
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