8 Official Amazon Courier Partners for Shipping Amazon Orders in India

In the dynamic world of eCommerce, efficient and reliable delivery services are important for customer satisfaction and successful businesses. Amazon is a global leader in online retail and has set high standards for delivering packages securely and rapidly. The eCommerce platform’s dedication to an extensive network of fulfillment centers, optimised delivery routes, strategic collaborations, and a customer-centric approach has made it one of the leading courier companies.

If you have an eCommerce business, you must understand the pressure of finding the right Amazon courier partners who can timely deliver your products at the lowest cost. And since Amazon is one of the biggest names in the eCommerce industry, one needs to be extra careful when choosing an amazon courier partner. Amazon is one of the most visited online marketplaces in India, and having your products listed on Amazon helps you showcase and sell your products to millions of customers instantly.

Whether you are a newbie or looking to expand your business reach, you might need help figuring out which logistics partner would be ideal to ship your Amazon orders. This blog will help you explore the various strategies, official courier partners of Amazon that help Amazon offer reliable delivery services, and third-party logistics providers like Shiprocket.

To expand or start a new eCommerce business you can choose one logistics partner from the list of official Amazon courier partners or opt for shipping solutions like Shiprocket. Shiprocket enables sellers to choose the delivery partner on the basis of various metrics such as shipping cost, returns, RTO charges, and more. You can also select the best delivery partner suited as per their needs using the Courier Recommendation Engine (CORE). The entire shipping process is made hassle-free and transparent. With Shiprocket, you can ship to 24,000+ pin codes and 220+ countries and territories.

Amazon’s Commitment to Reliable Delivery Services

Amazon’s constant commitment to providing reliable delivery services to its customers plays a huge part in its success in the eCommerce industry. Here are some steps that Amazon follows to make sure that their customers receive their orders safely.

1. Extensive logistics network: Amazon has an extensive logistics network that includes various fulfillment centers, sorting centers, and delivery hubs across the country to process orders quickly and efficiently.
2. Optimised delivery routes: Amazon used optimised delivery routes to minimise delivery time and increase delivery accuracy. Such delivery routes help to deliver packages in a short period in times of high demand, like festivals and sales.
3. In-house logistics: Amazon has an in-house logistics service provider, Shipped by Amazon (SBA), which maintains reliable deliveries. SBA handles most of the orders, mainly the ones that are eligible for Amazon Prime, to make sure that deliveries are faster and more predictable.
4. Partnerships: Amazon has partnered with different leading courier companies like BlueDart, Delhivery, Indian Post Service, FedEx, etc. Such partnerships or collaborations help Amazon increase its delivery reach and efficiency, as each partner comes with unique advantages and expertise in different shipping.
5. Customer-centric: Amazon follows a customer-centric approach to its delivery services and provides its customers with services like guaranteed delivery dates, free shipping, hassle-free returns, etc., to provide customers with a positive shopping experience.
6. Automation and advanced technology: Amazon has invested heavily in up-to-date technology and automation services to streamline its logistics operations. Automation helps fulfillment centers pick, pack, and sort orders rapidly, and updated technology helps them provide real-time updates on the shipment to customers.
7. Sustainable delivery practices: Amazon is also working towards providing sustainable delivery practices, for which they have included electric delivery vehicles and eco-friendly packaging to reduce the environmental impact while maintaining high delivery standards.

Official Amazon Courier Partners

The official eight Amazon courier partners for shipping Amazon orders in India are as follows:

Shipped by Amazon

Amazon has its own in-house logistics and delivery service named ‘Shipped by Amazon (SBA)’ with a wide network of most advanced fulfilment networks across India. Shipped by Amazon handles important segments of the orders directly as it is integrated deeply with Amazon’s inventory management making sure that the order processes faster. People doing business with Amazon can benefit from its in-house logistics, as You can store products in Amazon’s fulfillment centers, and once an order is placed for them, the SBA team gets it picked, packed, shipped, and provides customer service for these products on your behalf. The in-house logistics team can help you scale your business and reach more customers with the Amazon Logistics Franchise Network.

Name of the courier company	Email address	Phone number	Website
Shipped by Amazon	–	Contact amazon or a delivery agent’s number will be provided to the customers on the day of the delivery.	www.amazon.in

BlueDart

BlueDart is one of the premier logistics Amazon courier partners and is known for its domestic and international delivery network. It has a proven track record of timely deliveries at a low cost and allows Amazon to strengthen its infrastructure for reliable delivery services in urban and semi-urban areas. BlueDart is famous for its quick delivery and air freight services that make sure that the packages are reaching customers rapidly. BlueDart has a presence in over 220 countries across the world and can help you ship your orders rapidly through their express delivery mode without burning a hole in your pocket.

Name of the courier company	Email address	Phone number	Website
BlueDart	csbom@bluedar.com	1860 233 1234	www.bluedart.com

FedEx

FedEx is a global courier delivery service provider, known for its reliable shipping solutions. Amazon has partnered with FedEx, in India, to offer comprehensive delivery services to its customers. FedEx has a less complicated and hassle-free shipping process, especially when it comes to eCommerce shipments. It offers express shipping options and standard shipping options along with COD services that can be availed for increased customer satisfaction and faster delivery of products. FedEx has also advanced tracking systems to make it easier to track orders anywhere around the globe.

Name of the courier company	Email address	Phone number	Website
FedEx	track@fedex.com	1800 209 6161	www.fedex.com

Delhivery

Delhivery has become one of the leading logistics and supply chain service providers in India, who is best known for its technology-driven approach and reliability. Delhivery offers a range of services like reverse logistics, last-mile delivery, and International shipments. Moreover, it caters to the needs of various successful eCommerce businesses in India through its services like Delhivery Express. With Delhivery’s wide network range, you can ensure on-demand delivery, same-day, next-day delivery, and time-based delivery as per your convenience and the customer’s choice as it covers more than 19,000 pin codes.

Name of the courier company	Email address	Phone number	Website
Delhivery	customer.support@delhivery.com contact@delhivery.com	911246225600	www.delhivery.com

Ecom Express

Ecom Express is an eCommerce logistics solution provider with a strong network across India. They are focused on innovation and technology, which helps them manage large volumes of orders efficiently. Ecom Express is majorly famous for providing end-to-end shipping solutions like order fulfillment, last-mile delivery, warehousing, etc. Amazon has been able to provide timely deliveries even during peak season after partnering with Ecom Express.

Name of the courier company	Email address	Phone number	Website
Ecom Express	customercare@ecomexpress.in	+91-8376-888-888	www.ecomexpress.in

Aramex

Aramex is a global shipping and transportation solution provider known for its flexible and comprehensive shipping services. Aramex, as a partner of Amazon, offers international shipping solutions to Amazon, enabling cross-border eCommerce. They have expertise in international logistics and have a wide global network to make sure that Amazon’s international customers receive their orders smoothly.

Name of the courier company	Email address	Phone number	Website
Aramex	GlobalCareCenter@aramex.com	011-3300 3300	www.aramex.com/in/en

Indian Post Service

The Indian Postal Service is one of the oldest and most reliable eCommerce delivery services in India, with an extensive network around the world. Amazon’s collaboration with the Indian postal service has widened its reach in rural and remote areas, as they have the highest coverage and maximum reliability. The best part is that their pickup cost is nil for consignments up to 35 kg and they ensure safe delivery to every corner of the country at affordable prices.

Name of the courier company	Email address	Phone number	Website
Indian postal service	https://m.indiacustomercare.com/india-post-complain-no-toll-free-1924#gsc.tab=0	1800 266 6868	www.indiapost.gov.in

Gati

Gati is a famous express distribution and supply chain solution provider in India that provides fast and cheap delivery to eCommerce entrepreneurs. Gati offers a range of shipping services like freight forwarding, last-mile delivery, warehousing, etc. Amazon’s partnership with Gati helps Amazon offer Express and Express Plus delivery services efficiently, coverage, and bulk order shipping. It provides the lowest shipping costs with the COD option while focusing on technology and customer satisfaction to provide a superior and satisfactory delivery experience.

Name of the courier company	Email address	Phone number	Website
Gati	customerservice@gati.com	1860-123-4284 https://www.gati.com/contact-us/customer-care/	www.gati.com

Why must you Consider Shiprocket as a 3PL logistics Solution for shipping Amazon orders?

Choosing the right third-party logistics (3PL) provider is important for any eCommerce business that is aiming to provide shipping solutions for Amazon orders. Shiprocket is India’s leading 3PL logistics platform that focuses on reducing courier charges by bringing courier companies and eCommerce websites together on a common platform. It gives its users an option to choose from the list of courier companies on the basis of various metrics such as rates, pin code coverages, returns, and more. Here are some other reasons why you should Shiprocket as your 3PL provider:

1. Shiprocket has collaborated with multiple courier partners like Delhivery, FedEx, BlueDart, etc. This collaboration helps Shiprocket to provide different shipping options, flexibility, and reliability. With a wide range of options, you can choose a courier service provider based on cost, delivery speed, area, etc.
2. Shiprocket covers over 24,000 pin codes including remote and rural areas. They cater to a broad range of customers of all regions increasing the market reach and customer satisfaction.
3. Shiprocket has a strong technological platform and uses automation for the shipping process. It also provides customers with real-time tracking, bulk shipment management, scheduled delivery, etc., to increase efficiency and minimise manual errors.
4. Shiprocket runs an effective return management making it easy to handle returns and exchanges.
5. Shiprocket provides cost-effective shipping solutions to its customers at discounted shipping rates, which helps your business to optimise your shipping costs without compromising on delivery speed or service quality.
6. Shiprocket provides efficient last-mile delivery with accurate and timely deliveries. Their platform connects with local delivery partners, optimises delivery routes, and minimises transportation times, which is beneficial for Amazon’s strict delivery timelines and provides high customer satisfaction.
7. Shiprocket ensures transparency to both sellers and customers by providing real-time tracking, detailed analytics, and reporting features to improve logistics operations.
8. Shiprocket also offers customised packaging options to reduce damages and promote an efficient unboxing experience for customers.  

The other three significant benefits it that Shiprocket as a 3PL provider offers to your customers over any other courier partners are:

• Save up to 15% on your return orders
• Insurance coverage for lost shipments
• 24,000+ serviceable pin codes

Conclusion

Amazon’s commitment to providing reliable delivery services is a significant factor that helps it dominate the eCommerce industry. Amazon has a wide logistics network, integrates updated technology, partners with top courier companies, etc., to make sure that its customers have a seamless and efficient shopping experience. Each courier partner of Amazon plays an important role in the ecosystem and contributes to its unique strengths and capabilities. However, if you are looking to optimise your shipping solutions for Amazon orders, you can also consider third-party logistics (3PL) providers like Shiprocket, who can provide services at reasonable prices with coverage and efficiency.

With such amazing options available, eCommerce companies can choose the best courier partner for shipping Amazon orders. But, the most crucial task is to analyse the requirements of your business. And then, you could choose the one which caters to your priorities.

Happy shipping!