The local delivery service has undergone a drastic transformation with the introduction of 10-minute delivery apps. The rise of these platforms has redefined convenience for customers. By offering ultra-fast delivery services for everyday essentials such as groceries, stationery and household items, these apps cater to urgent consumer demands. With speed and efficiency, they are revolutionising the way people shop. The Shiprocket Quick app aims to provide a convenient and efficient solution for managing shipping operations, especially for eCommerce businesses looking to streamline their logistics processes.
As per Goldman Sachs, quick deliveries account for $5 billion of the $11 billion online grocery market in India. It is anticipated that the amount generated through quick deliveries will reach $60 billion by 2030.
In this article, we have shared all about quick delivery apps, including how they work, how businesses benefit from their use, and what the future holds for them.
Understanding Instant Delivery
Instant delivery refers to the super fast delivery of goods within 10 to 30 minutes of placing an order. The concept has been devised to offer unparalleled convenience and speed to consumers as they shop for groceries, medicines, and household essentials. Instant delivery apps promise a seamless shopping experience with strategic micro-warehousing and real-time tracking, unlike traditional delivery models that rely on centralised warehouses.
Micro-warehouses, also known as dark stores, are small warehouses set up by businesses in densely populated urban areas. They stock products for instant delivery apps, providing quick access through advanced technologies like AI-driven inventory management. Their proximity to residential areas reduces pickup and delivery times, while optimized delivery routes enhance efficiency. This concept aims to offer consumers unparalleled convenience and speed for groceries, medicines, and household essentials.
While instant delivery service has helped businesses increase their sales, it comes with its set of challenges, such as the pressure on delivery personnel. Yet, the industry holds a promising future as customer convenience has recently become a priority.
How Quick Delivery Works: The Process Explained
Have you ever wondered how 10-minute delivery services work? How are goods delivered to your customers at a lightning-fast speed? If you plan to open this business, you must learn how things function. Given below is the complete process that takes place as a customer places an order on a quick delivery app:
- The delivery management system receives information about the customer’s order as soon as the customer places it.
- The order is instantly routed to the nearest dark store. The system automatically alerts store staff to pack orders within 2-3 minutes.
- The delivery management system’s auto order allocation technology classifies orders based on the delivery type. After that, it sends them to the Driver App. The process is completed with the in-built AI/ML-based algorithms.
- The rider picks up the order from the dark store after receiving an intimation on the driver app. When choosing a rider, the system considers various factors such as order clubbing, vehicle type, and rider wages.
. - The driver app shares the driver’s real-time status with the customer and the delivery management system. The delivery management system constantly monitors the riders as they ride on the optimised delivery routes. If a driver does not follow the suggested route, the system sends an alert to bring him on track and ensure quick delivery.
- Once the driver delivers the items successfully and collects the payment, a notification is sent to the quick delivery system. This serves as a confirmation that the order has been completed.
Kinds of Businesses that can benefit from Instant Delivery
Here is a look at the types of businesses that can benefit from the instant delivery app:
- Grocery
- Pharmacy
- Food
- Flowers
- Alcohol
Challenges in Quick Delivery
As lucrative as it is, quick delivery service operations pose several challenges. Here is a look at some of them:
Logistics Management
Ensuring super-fast deliveries requires a well-coordinated logistics system. Businesses must strategically locate micro-warehouses and manage inventory in real-time efficiently.
Inventory Management
Businesses must store the right amount of inventory in micro-warehouses to ensure a smooth delivery process.
Incorrect Delivery Address
Incorrect delivery addresses can lead to delays and customer dissatisfaction. They can also lead to delivery failure, thereby increasing the company’s cost.
Unforeseen Challenges
Challenges like traffic congestion, unpredictable weather, and vehicle breakdowns can delay delivery. It is important to optimise the route promptly and ensure the vehicle is in good condition to avoid such issues.
High Operating Costs
The cost of maintaining dark stores and ensuring quick deliveries is high. Poor inventory management can add to the overall cost.
Keeping the Staff Motivated
Riders and warehouse staff face extreme pressure to meet tight deadlines. Many are unable to handle the work pressure and leave the job within a few weeks or months. Such a high attrition rate disrupts the company’s operations.
Strategies for Improvement
Here are some critical strategies for improvement to increase delivery efficiency and enhance customer experience:
Staff Training
It is essential to train delivery and warehouse staff to handle high-pressure situations. Well-trained staff can handle the task swiftly and efficiently.
Order Management
Use an advanced order management system for quick and accurate order processing. By processing the orders efficiently, you can ensure timely completion of the following steps and on-time deliveries.
Route Optimisation
Plan the delivery routes using advanced algorithms. Implementing dynamic routing systems can help in this direction. These systems adjust the routes in real-time based on traffic conditions, weather, and certain other factors.
Order Clubbing
Combining multiple orders into a single delivery route whenever possible is a good idea. Reducing the number of trips helps save time and cost.
Implement 3PL Management
Partner with reliable third-party logistics (3PL) providers committed to ensuring instant delivery of your products. They should be able to scale operations as your business expands.
Seek Feedback
Request feedback from your customers on your services to identify areas for improvement. Work on the feedback to refine your processes.
Quick Delivery vs. Traditional Delivery Services
Here is a look at the key differences between quick delivery and traditional delivery services:
| Quick Delivery | Traditional Delivery |
| It is designed to offer immediate access to essential items such as groceries, medicines and snacks. | It provides the convenience of purchasing almost all kinds of goods, including electronics, apparel, groceries and furniture items online. |
| These items are delivered to the consumer’s doorsteps within 10-15 minutes of placing the order. | The items are delivered within a few hours or days after placing the order. |
| The delivery model relies on micro-warehouses set up strategically near densely populated areas in urban regions. | Centralised warehouses cover large geographical areas in this type of delivery model. |
The Latest Trends in Instant Delivery
The instant delivery industry is rapidly evolving. Here are some of the latest trends in the industry:
Expansion beyond Groceries
While groceries are their primary focus, instant delivery apps have now started offering many other things, too. These include pharmaceuticals, electronics, gift items, and cosmetics, to name a few.
Sustainability Initiatives
With more consumers becoming environmentally conscious, many instant delivery apps are adopting eco-friendly practices. These include using electric vehicles and sustainable packaging materials to reduce their carbon footprint.
Subscription Models
These apps have started offering subscription-based models. Under these, customers pay a monthly fee to waive the delivery fee and receive certain other benefits. This helps build customer loyalty.
Hyperlocalisation
Many companies use hyperlocal delivery models, establishing micro-warehouses close to consumer hubs. Doing this reduces delivery times, enabling quick deliveries.
Shiprocket Quick: Fast, Affordable, and Reliable Local Deliveries
The Shiprocket Quick app provides economical and reliable local deliveries, which makes it ideal for businesses looking for efficient logistics solutions. The app optimises routes to minimise delays. Multiple courier partners are integrated into this app, so when you seek quick delivery service for your business, you can select from the top-rated couriers. They ensure adherence to the timeline, whether it is a same-day or next-day delivery. You will get the service at the lowest delivery charge, starting from just Rs. 10 per kilometre. Shiprocket Quick is known for offering services at competitive rates without compromising on speed or service quality. Moreover, its user-friendly interface allows you to manage orders and track shipments with ease. It helps ensure customer satisfaction, thus proving to be a trusted choice for businesses.
Shiprocket Quick provides a 24/7 delivery service.
Conclusion
There has been a rise in the 10-minute delivery services over the last few years. They have revolutionised local deliveries by setting new standards for speed and convenience. They are reshaping industries like groceries, pharmaceuticals and home essentials. However, ensuring service quality and meeting high customer expectations are key challenges for these companies. It is important to utilise AI-driven systems and train the staff rigorously to stay competent
