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Brighten Your Diwali with Shiprocket: Exploring Our Latest Services

sahil bajaj

Sahil Bajaj

Senior Specialist - Marketing @ Shiprocket

October 28, 2024

8 min read

Diwali is the biggest shopping season in India, and for eCommerce businesses, it’s a golden opportunity to scale. As online sellers prepare for the festive rush, efficient shipping becomes an important factor for satisfied customers and overall success. Shiprocket, India’s leading eCommerce enabler and shipping platform, simplifies and enhances the shipping experience. It enables businesses to handle the Diwali surge seamlessly. Shiprocket offers a comprehensive suite of tools that streamline the shipping process. This Diwali, it’s taking logistics innovation to the next level. With new products and services designed for faster deliveries, Shiprocket enables businesses to enhance operational efficiency, meet customer expectations, and offer a delightful shopping experience during the festive season. 

Let’s find out how Shiprocket can help you maximise your business potential and deliver smiles across the country, whether you’re a small business or a large enterprise.

Diwali with Shiprocket

Importance of Efficient Logistics During Diwali

During festive seasons like Diwali, there is a surge in demand for some products, including gifts, decorations, apparel, sweets, snacks, electronics, and more. In 2022, eCommerce sales increased by 12% during Diwali. With so many orders, you need to process, ship, and deliver them quickly and accurately. Delays can lead to order cancellations, dissatisfied customers, and a loss of brand loyalty. Efficient logistics ensures that Diwali products reach customers before or during the festive window. 

Some Diwali items even have special handling and transportation requirements. Efficient shipping and logistics, including proper packaging, can help you ensure that gifts and other items are not only delivered on time but also in good condition, which is essential for celebrating the festival. 

You must plan your operations ahead of the festival to make sure everything goes smoothly. Understanding the logistical challenges is as important as planning in advance. It can help you overcome any unforeseen situation easily and quickly. Lastly, make sure you stock up the inventory of your best-selling items. 

Every link in the supply chain must work seamlessly as logistics networks are stretched thin during the festive season. Robust logistics operations including optimised routes, real-time tracking, and proper warehousing can help you manage the increased order load efficiently.

Timely deliveries become even more challenging with increased traffic congestion, particularly in urban areas. Adaptive logistics strategies, including effective route planning, etc., can help you ensure timely deliveries, despite traffic and infrastructural challenges. 

Diwali Preparations with Shiprocket: Spotlight on New Services

Is your eCommerce business gearing up for the festive rush as Diwali approaches? Do you want to ensure smooth and streamlined supply chain processes? Shiprocket brings you a range of advanced solutions to help you manage your eCommerce operations efficiently, boost business during the festive season, and deliver unmatched customer experience. Let’s find out how.

Instant COD

With increased order volumes during festive season comes the challenge of managing cash flow. Shiprocket Instant COD enables you to access up to 70% of your COD payments the day after you have shipped the orders. It gives you quick access to funds. You can reinvest these earnings into your business, manage inventory efficiently, and fulfill more orders without budget constraints. Unlike Advanced COD, Early COD gives you access to your COD payments in two, three, or four days after delivery. 

Shiprocket Quick

Shiprocket Quick is a hyperlocal delivery app that ensures you can deliver your customers’ orders quickly and efficiently. It offers the fastest delivery times in the industry, delivering orders within hours of being placed. You can choose from a range of reliable courier partners like Porter, Dunzo, Borzo, Ola, and more, partnering with the one that best fits your budget and needs. 

Starting at an affordable rate of just Rs. 10 per km, you can enjoy the lowest delivery charges in the market. Moreover, delivery charges remain constant even with a surge in demand. Shiprocket Quick offers round-the-clock delivery services so you can deliver orders even during peak hours.

Shiprocket Trends enables your eCommerce business to make informed decisions about your inventory and marketing strategies. This real-time data analytics platform provides insights into the latest consumer behaviour and eCommerce trends. With this data, you can identify potential opportunities and optimise your sales campaigns. 

Shiprocket Trends enables you to monitor sales, track conversion rates, and analyse other key metrics in real-time. Tracking your progress can help you make adjustments as and when needed. You can also gain valuable insights into your competitor’s strategies and stay ahead of them, especially when they would also be reaching out to similar target audiences.

Co-pilot

  • Shiprocket CoPilot provides quick access to detailed information about Shiprocket’s products, services, and features. It allows you to find solutions without waiting for customer support.
  • You can find best practices and tips for optimising shipping, managing orders, and understanding analytics. It can help prevent issues before they even arise.
  • It can assist you in navigating the Shiprocket Seller Panel effectively. It makes it easier to find the tools and resources you need to resolve issues.
  • You can receive precise answers that directly address your concerns by asking clear and specific questions. It speeds up the resolution process drastically.
  • Shiprocket CoPilot encourages you to use available guides and support materials. It ensures you have all the necessary information at your fingertips.
  • While it can provide valuable information, CoPilot also reminds you to reach out to the customer support team or escalate issues when necessary. It ensures you have multiple options for resolving your issues.

Instant Pickup

Shiprocket’s Instant Pickup ensures your customers’ orders are picked up, processed, and delivered promptly without delay. As soon as the order is placed, Shiprocket Instant Pickup ensures it’s picked up immediately. It facilitates quick deliveries to your customers during festive when time is of the essence to make the most of the festival celebrations. It’s perfect for managing the fast-paced nature of festival season sales. It enables your eCommerce business to meet tight deadlines and deliver orders on time.

Shiprocket Capital

All businesses need extra capital to prepare for the festive season. With Shiprocket Capital, you can get the capital you need without giving up equity in your business. Shiprocket Capital offers flexible financing options tailored to the needs of your eCommerce business. 

You can apply for financing online and receive the funds within 2 days. This quick and easy access to funds ensures you have the resources needed to meet the increased customer demand during festivals. You also don’t have to worry about collateral to secure revenue-based financing. It becomes quite easy for small businesses and startups to access capital.

Shiprocket Checkout

Shiprocket Checkout’s OTP-less checkout feature provides a seamless and secure checkout experience for your customers. You can also integrate Shiprocket Checkout with your existing eCommerce platform for a smooth and efficient checkout process. 

With its one-click checkout feature, you can reduce your cart abandonment rates and increase conversion rates. You can offer your customers the freedom to choose from a variety of payment options, including UPI, debit cards, credit cards, e-wallets, net banking, BNPL, etc.

Enhancing the Diwali Shopping Experience for Sellers 

Shiprocket’s both new and existing products and services collectively enable eCommerce businesses to offer a superior shopping experience to their customers during Diwali. With cutting-edge technology and unique features designed, let’s find out how it benefits eCommerce businesses.

  • Shiprocket enables businesses to process orders and dispatch products quickly. Speed and efficiency are crucial during Diwali when there’s a drastic surge in orders. Shiprocket can help you minimise delays and order cancellations. 
  • You can offer same-day or next-day delivery options, reducing the time customers spend waiting for their orders to arrive. Shiprocket also ensures customer orders are picked up promptly. It further optimises delivery timelines and enhances customer satisfaction. 
  • Your eCommerce business can maintain a healthy cash flow during Diwali with quick remittance of COD payments. It helps you quickly reinvest your earnings, scale up inventory levels, and manage operations efficiently.
  • Customers prefer a faster and smoother checkout process. With Shiprocket, you can make the checkout process frictionless and reduce cart abandonment rates.
  • You can gain insights into product trends and customer preferences in real-time. Customer demand can fluctuate rapidly, especially during festival seasons like Diwali. Shiprocket helps your eCommerce business stock the right products and tailor your offering for maximum sales.
  • With Shiprocket, you get the much needed liquidity to maintain inventory levels and manage operational costs effectively during the Diwali rush sales. This access to capital can help your eCommerce business meet increased customer demand without facing the challenges of financial constraints.
  • Shiprocket offers personalised customer support and engagement to ensure a seamless customer experience during high-traffic periods like Diwali. 

Conclusion

As Diwali lights up homes across India, Shiprocket is helping businesses brighten their customers’ celebrations. By offering advanced logistics solutions that cater to the specific needs of the festive season, Shiprocket ensures that eCommerce businesses can focus on growth while shipping operations run smoothly. From faster deliveries to superior tracking capabilities, Shiprocket’s innovations make it easier for eCommerce brands to meet the high demands of the season. So, this Diwali, let Shiprocket handle the logistics, while you focus on spreading the festive joy through your products.

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