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Maximise Efficiency with Key Features of Shiprocket Engage
With online shopping and digital interactions raging, you must be where your customers are. About 92% of customers prefer chat-based...
Key Roles Of Business Process Services In 2025
Business Process Services (BPS) involves outsourcing certain tasks or processes to companies that specialise in them. It is a good...
WhatsApp Marketing Strategy to Introduce and Promote New Products
Businesses can now harness the power of digital marketing and instant messaging platforms like WhatsApp to promote their products. WhatsApp,...
Conversational Commerce: Boost Customer Engagement & Sales
In today’s corporate environment, customer experience plays a major role in the success of online retail businesses. That is why...
8 Tips to Recover Abandoned Shopify Carts
Ever wondered why some visitors to your Shopify business add items to their shopping carts but never finish the transaction?...
What Is Customer Retention? Metrics & Strategies
Some customers keep coming back to an eCommerce site to make more purchases, whereas some never come back after buying...
Reduce COD RTOs Of Your Shopify Store With Shiprocket Engage 360
If you’re an online seller, you know how much time and money goes into creating your own Shopify store, attracting...
Effective Strategies to Reduce RTO in Ecommerce
RTO, or Return to Origin, refers to the non-deliverability of an order and its subsequent return to the seller’s address...
Leveraging Business Process Automation For Profitability
According to a report published by McKinsey & Company, by 2030, more than 14% of the global workforce will be...
Business Payments In 2024: Going Mobile
Mobile phones are no longer used just for communication. From gaming to GPS, an alarm clock, to a meditation app,...
WhatsApp Marketing Automation & Hyper-Personalisation: The Future Of Communication
Technology helps us connect better with each other. Businesses are competing and developing new strategies to get us more invested...
It’s Official: An Improved Version Of Engage Has Arrived
Our team has been hard at work lately to help make Shiprocket Engage even more valuable for your business. We’re...