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About Us

We’re on a mission to make eCommerce
simple, accessible and trustworthy

We enable eCommerce sellers with AI-driven technology and dependable
services encompassing conversion, order fulfillment, shipping, buyer communication,
returns management, and more.

Our platform leverages data, workflows and supply chains at scale, providing
you with just about everything you need to provide a delightful customer experience.

Explore solutions

Supporting more than
2.5 Lakh digital retailers

One-stop solution to
achieve your dream

Step 1

25+
Courier Partners

Wide selection of courier partners to choose from as per your business needs

Step 2

24000+
Serviceable Pin Codes

Extensive coverage with delivery services available all over the country

Step 3

220+
Countries and Territories

Global reach with effortless and affordable international shipping services

Step 4

42+
Fulfillment Centers

Numerous fulfillment centers strategically located for efficient order processing and delivery

Step 5

$5 Billion+
Annual GMV Contribution

Supporting eCommerce businesses in driving unprecedented business growth

Step 6

2.2 Lakh+
shipments daily

Easy order management, simplified shipping and quick deliveries

Our Culture

Value that
Drive Us Forward

Get ship done

Executing goals without getting
stuck in the functional divisions
Challenge the status quo

Consistently looking for innovative,
better and newer ways to solve problems
Commit to excellence

Thinking of the bigger picture and
delivering high-quality outcomes
Be humble and respectful

Being empathetic to the needs
and the circumstances of others
Deliver unexpected delight

Surprising users with delightful
experiences across products, interactions
and services

Our Story

10 years passed, 1000 miles to go

2012

SmartStore is launched with Da Milano, Globalite Sport and Tiekart as one of the first customers.
2013

SmartStore becomes Kartrocket, bags ₹1 Crore in seed funding
2014

Kartrocket crosses 1K customers and our Mobile App is up for grabs
2015

Kraftly is launched, while our customer base reaches 2K
2016

Kraftly does 50K Transactions/Month and Kartrocket records $1M as ARR
2017

Shiprocket is born and launched with an aim to democratize eCommerce shipping
2018

Kraftly becomes Shiprocket Social and Kartrocket becomes Shiprocket 360
2019

Making it a progress-packed year, Shiprocket scales up to 1M+ Shipments/Month
2020

COVID brings business down by 95% but through tireless teamwork we ensure the timely delivery of essentials and turn EBITDA Positive with 3M+ Shipments/Month

Shiprocket Fulfillment is launched
2021

Shiprocket expands overseas, launches Shiprocket Engage, partners with Rocketbox, Wigzo & Logibricks,and secures $252M+ from PayPal Ventures, InfoEdge Ventures, Zomato, Temasek and; more
2022

Shiprocket joins hands with Pickrr, and gets valued at around $1.2 Bn, becoming the country’s 106th unicorn