Return management is managing the products returned from the customers. It is a vital part of the supply chain as it impacts the overall profitability of a business.

 1: Customer Initiates Return  2: Product is Picked Up  3: The product is Delivered Back to Storage Facility or Warehouse

Return Management Process

Three Pillars of Effective Returns Management  – Reverse Logistics – Customer Experience – Asset Recovery

– Clear Returns Policy – Understand Controllable & Uncontrollable Returns – Know the Cost of Returns – Analyze Returns – Process Returns Effectively

Returns Management Tips

– Better Inventory Management – Improved Customer Satisfaction – Product Quality Improvement – Cost Savings – Environmental Sustainability

How Effective Returns Management Smoothens Supply Chain?

Returns management is a vital aspect of business and must be managed well to maintain profitability.

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