Preventing eCommerce Fake Delivery Attempts

A fake delivery attempt is one of the major challenges in the prevailing age of eCommerce that plagues every eCommerce seller.

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A fake delivery attempt is when a customer is present at the destination address, waiting to receive their parcel, but at the end of the day gets a message: “Delivery attempted but customer not available“.

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– Last Mile Delivery Problems – Space Optimisation

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How To Prevent Fake Delivery Attempts?

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– A tech-enabled process will give the go-ahead to efficient NDR management. – It helps detect fake delivery attempts to ensure businesses neither lose customers nor pay excessive shipping charges.

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A fake delivery attempt is one of the major challenges in the prevailing age of eCommerce that plagues every eCommerce seller.

A fake delivery attempt is when a customer is present at the destination address, waiting to receive their parcel, but at the end of the day gets a message: “Delivery attempted but customer not available“.

– Last Mile Delivery Problems – Space Optimisation

Reasons For Fake Delivery Attempts

How To Prevent Fake Delivery Attempts?

– Effective NDR management

– Real-time status updation by delivery partner

– Automated IVR calls & SMS to customers for confirmation

– Deciding on re-attempt of delivery or RTO of order

– A tech-enabled process will give the go-ahead to efficient NDR management. – It helps detect fake delivery attempts to ensure businesses neither lose customers nor pay excessive shipping charges.

Click to Know More

You can do this by employing costly infrastructure for the same, or use a shipping platform like Shiprocket and utilize these features for free!